Case Study
Solving the Unsovable: How Maverick Delivered Scalable IT Infrastructure for Home Consignment Center
- Client: Home Consignment Center
- Industry: Furniture & Jewelry Retail / E-commerce
- Services Provided: Scalable IT infrastructure, custom POS system, automation, security setup
- Year of Partnership Initiated: 2015
Background
Since 1996, Home Consignment Center has redefined the consignment experience—offering high-quality furniture and jewelry through a network of 17 stores across California, Nevada, and Texas, plus a thriving online presence. As the business expanded rapidly, so did the complexity of its operations and IT demands.
The Challenge
Behind the scenes, a major challenge was brewing. With tens of thousands of transactions and over $750,000 in monthly customer check payouts, the company’s back-office processes were a serious bottleneck. Even after working with ten different consulting firms, a reliable, scalable solution remained out of reach. Systems were fragmented, incompatible across platforms, and unprepared for the demands of a multi-location business.
Our Approach
That’s when Maverick stepped in.
We didn’t just fix one problem—we looked at everything. Our team built a custom point-of-sale system for all 17 stores and connected it perfectly with their new website. Now their in-store and online systems work together smoothly.
The Results
That’s when Maverick stepped in.
We approached the situation holistically—treating it not as an isolated tech problem, but a full IT infrastructure challenge. From the ground up, Maverick designed and
implemented a custom point-of-sale system across all 17 stores, seamlessly integrating with a newly developed ecommerce website. This ensured synchronized operations both in-store and online.
The real breakthrough?
Maverick engineered a fully automated, cross-platform check-writing process—capable of handling $750K/month in disbursements across both Apple and Microsoft environments. A problem that had stumped consultants for years was solved with precision and reliability.And we didn’t stop there.
- We established satellite systems for remote store locations with no internet access, ensuring uninterrupted operations.
- We built out 24/7 security monitoring across all video and IT systems, safeguarding customer and company data at every level.
- We implemented infrastructure that is scalable, secure, and resilient, supporting HCC’s continued growth across multiple states.
Now, Home Consignment Center works smarter, faster, and safer. No more IT headaches. Just a strong foundation they can trust as they continue to grow.
Maverick turned a major challenge into a success story.